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Testimonials
“Here are some recent and long standing comments about the CakeHole’s Products & Service…
If you wish to add your own testimonials – please scroll to bottom of page and fill in the form – no personal information is posted! I raise funds for Cancer Research from my sales and not a commercial enterprise – but I am the ‘Cake Stand Queen’ and know everything about how to make a cake stand.
“I have just received your parcel. Than you very much.
Looking forward to try making our own cake stand (-:”
Lone, Denmark September 26
“Such a wonderful service from Theresa. The process was simple and quick and now my little missing cake stand piece has been delivered screwed into place. The cake stand is lovely enough once more to use at the Queen’s high tea. Couldn’t be more chuffed. Thank you.”
Ruth, Cornwall September 26
“The most amazing stand created. I have been researching for a while how to create a stand for my dinner service and was afraid to drill myself! I contacted a number of people to no avail and then stumbled upon Theresa’s website. I was hooked! I sent a message and got a prompt reply and just over a week later I received the plates, all drilled and ready to go. Amazing. I cannot tell you how happy I am to have the two stands. I highly recommend Theresa for her professional and friendly service. Thank you!”
Ann-Marie, Surrey December 25
“Theresa has been absolutely fantastic in providing a great service. I was looking for a specific plate and she searched for me and found the closest possible and provided the accessories required and drilled the plate and sent it to me. She went above and beyond what I ever expected when I reached out for help and would not hesitate in recommending her service and using her again in the future.”
Jenni, Wigtownshire December 25
“Thank you so much to Theresa for her help. I’d bought a two tiered vintage cake stand as a gift for a friend, but it needed the handle and tiers replacing. After discussing what I needed, Theresa had a couple of suggestions, and couldn’t have been more helpful. She posted my pieces and they arrived as expected two days later, complete with washers and No More Wobble’s!”
Gill, Devon April 25
“Can’t thank Theresa enough for helping me out with getting me 3 sets of handles out so fast definitely recommend this lady will definitely use her again thank you again for the help x”
Tracey, Walsall May 25
“Theresa -The CakeHole,Thaxted has recently made me not one, but two beautiful cake stands, so at long last, I now have a use for my Great Grandmother’s tea service, that was otherwise surplus to requirements!At her kind invitation, I took my plates to Theresa in person, rather than risk putting them in the post to her. Theresa made me feel most welcome to her lovely home in Thaxted, Essex. I was able to choose the cake handles that I wanted and then to see the stands being put together in her little workshop, which was an amazing experience; I was far too apprehensive to try and make them myself and could never trust myself with a drill!In summary, a wonderful and most personable service from Theresa, that I can highly recommend, particularly if you are looking at preserving some family heirlooms in a very special way.”
Mary, Stilton near Peterborough August 24
“Hi Theresa, cake stand hardware and bits arrived today in great condition. I can tell already they are perfect. Thank you so much!”
Jennifer, Illinois USA July 2024
‘Hi Theresa – just had the package delivered. Great products ; excellent service,in every respect.
Sincere thanks’.
Geoff, Stoke on Trent 17/07/24
“I always rate a business on how they perform when something goes wrong, on that basis I give Theresa 10 out of 10. I ordered a cake stand fitting, when it arrived I was pleased by the quality, a lovely aged looking colour and solid. On assembling the cake stand it became evident that the thread had been bent during manufacturing, obviously out of Theresa’s control but I let her know the problem and she despatched the replacement part the same day… I will have no hesitation in recommending Theresa or using The CakeHole Thaxted in the future. Thank you for excellent service.”
Alison, Orpington November 2023
“Excellent service – thorough,precise and very helpful. First class,in every respect. Keep it up,Theresa for your Cancer Research
Thank you”.
Geoff, Stoke-On Trent April 2023
“The cake stand hardware arrived safely and the stand turned out beautifully! Your brilliant No Fuss Central Point template made finding the center of the plate a breeze and the heavy duty hardware is lovely. I can’t wait to use my stand at my next tea party. Thank you for your help and assistance!”
Pauline, USA April 23
“I run a vintage china hire business and make my own cake stands. After a few poor quality purchases online, I am so glad I found Theresa’s website a few years ago. She sells great quality cake fittings, offers advice on how to make the cake stands and her no fuss template has proven invaluable. Highly recommend.”
Bethan, Devon Jan 22
‘What a find I stumbled across! Your website is incredible, and your service is First Class. I would recommend you to anyone. Thank you for your helpful advice.’
Louise, Lancs, October 21
“Many thanks Theresa for spending so much time sorting out the plates for my gorgeous cake stand that you made for me and showing me all the options and the different fittings to match. It was so refreshing to find a person who takes such dedication and prompt service in sending.”
Mary, Scotland April 21
‘While having a clear out of my attic, I found two plates belonging to my Royal Albert cake stand –
the cake stand fitting was broken but the plates were intact. I estimate that they were put in the attic
over 25 years ago! So the decision was to keep the parts of a useless cake stand or throw it out.
Thank goodness I found Theresa’s website. Her exceedingly prompt response to my initial inquiry,
her advice regarding choice of fitting, value for money of the replacement fitting, ease of payment and
the fast delivery service have meant that I now have my beautiful cake stand back again.’
Linda, County Londonderry Nov 20
“Thank you so much Theresa for making & sending 50 Heart Shaped Scented Candles for the ITU staff as a
donation .
It’ll mean the world to them.
You’re a star and it’s people like you who make this country great!”
Mary, London, April 20
“Hi Theresa, it was great to visit your little Charity China Emporium today
in Thaxted, Essex and thanks for showing me how to drill a plate – I learnt so much. Great value plates and tea sets”.
Josie, London, Feb 20
“I am so please Theresa from the CakeHole, Thaxted, Essex found the missing parts very quickly for my Vintage cake stand. I had previously ordered some from Amazon that were too big but Theresa was able to find the exact ones from the photos I sent her.”
Elaine, Slough, Feb 20
“I contacted Theresa at The CakeHole, Thaxted to see if she could help me with a missing flat head screw for
my mam’s vintage cake stand. She trustingly sent me a new 3 tier set, together with 2 different sized screws
without charge, to try out. The new set fitted and the cake stand given a new lease of life. I then sent payment –
she did not charge me for the screws. I also then returned the original fittings from the old cake stand to see if a
screw could be found to fit. Theresa found the exact screw and returned the old fittings and free new washers.
We exchanged pictures of the cake stands in their glory – truly impressed with her expertise, perserverance and dedication to please, together with funds going to Cancer Research. An amazing lady, to be commended!”
Lorraine, Carlisle, May 19
“Having previously bought inferior cake stand handles on Amazon I was over the moon when I received the high quality handles from Theresa…the ‘fairy godmother’ of cakestands I initially couldn’t decide on which handles to choose from so I ordered a cross sample… indulging in a beautiful unique light green sample also…OMG it’s divine!!! I ordered late in the week and organised for them to be delivered to my nearest parcel motel Depot…I live in Ireland . They were in my hands by the Saturday evening. Superb service!! Free samples of Theresa’s other products arrived also. They are all of a very high quality and work extremely well. Theresa also encourages you to get in touch with her in the event you run into difficulty assembling your cake stand. Incredible service!!!! I can foresee a long relationship with Theresa and her products in the future as I continue to indulge in the creating of the endless supply of cake stands. Apologises for the long winded testimonial but I believe in acknowledging great products, service and people.”
Lorretta Dunne, Eire Jan 19
“The fittings arrived today and once again “The Cake Hole” did not disappoint. Thank you, they are beautiful”
Gwen, Canada Dec 18
“I cannot thank Theresa enough she has been so kind and helpful from start to finish , I received my parcel today
and my goodness me the rods are amazing the strongest that I have come across. I will definitely be ordering
more rods from this lovely lady, once again thank you for all your help.” x
Jackie, Worcstershire Nov 18
‘Many thanks for the pictures you sent me. The cake stand you have made is stunning, I love it, your Art Deco
fittings you selected makes something beautiful look even more beautiful, and also knowing it is the best you
can buy, that you have not used inferior materials just to make a bit more money. You have made something that
you can be very proud of and say ’I made that ‘and it will stand the test of time.
I also stand by what you said about your comments that all cake stands are not made like the ones you make,
because people are buying and using crap fittings. I also want to order some cake stand fittings for some bone
china plates I have had a very long time.
From now on I will address you as THE CAKE STAND QUEEN and also to wish you, health, wealth and happiness,
and may every day of your life be full of love, joy and contentment and all you troubles be small ones.’
John, Notts April 18
“I bought 40 3 tier cake stand fittings from a well known website for my daughter’s wedding and they were useless!
I contacted Theresa at the CakeHole and she gave me lots of information and advice and photos of the best strong
ones to match the plates. Amazing service and they arrived the next day with free samples and complete assembly instructions. Many thanks and I will be back!”
Keith, Scotland March 18
‘I have just made up a selection of cake stands using my first order of supplies from Theresa. Such a quick and informative response to my initial enquiry about multiple order, and rapid delivery. Lovely products and such a competitive price. All very carefully packaged; along with Theresa’s extremely useful template for finding hole
centres, and information to guide newbies through drilling holes and putting the cake stands together.
Also lovely little samples of other products she recommends. Such thoughtful attention to detail that makes
dealing with her such a pleasure. I will definitely be using her services again in the future. Thank you Theresa!’
Linsay, Harrogate Nov 17
‘Theresa has been more than helpful, sending so many extra free bits with my order and the offer of any help
I need to make cake stands. This is all so much appreciated and would deal with Theresa again and would
recommend her for anybody else to use. The order came through so quick I was amazed. Thank you again.’
Barry , WaldersladeWoods Feb17
‘Thanks for your quick efficient service. The fittings arrived next day as promised. Highly recommended.’
Michelle, Ringwood Feb 17
‘Wonderful and prompt service. Theresa emailed me photographs of possible cake stands. I chose the one I
liked the best – they were all lovely – which was delivered very promptly and very securely wrapped.’
Tamsin, Oxford Feb 17
‘I needed a flat head screw for my cake stand, luckily I found Theresa at the CakeHole, contacted her and
within a few hours had a reply saying she would send me one free of charge!!!! Where would you get service like
that??? I would highly recommend Theresa at the Cake Hole for her friendly manner and advice’.
Eva – Co.Intrim, Sep 16
‘I wanted a bottom screw for fixing the first cake stand pedestal and I didn’t think I would be able to source
this small part unless I purchased a complete set of cake stand fittings. Theresa supplied the part by next day
post (free of charge) and then followed up enquiring if the part was suitable. The level of Customer Service is amazing,Theresa certainly goes ‘above and beyond’.Thankyou.
Chris, Hemel Hempstead, August 2016
‘I have had been most impressed with the service I have received from Theresa. She is an extremely helpful
and pleasant lady to deal with. I ordered some fittings from Theresa on Saturday and could not believe my
eyes – they were on my doormat Monday lunchtime…..Brilliant!!!’
Elaine, Farnham April 16
‘I first saw Theresa’s Facebook picture www.facebook.com/thecakeholerayleigh and knew straight away I
wanted to have a closer look. So along with a friend we finally found her and her little treasures in Rayleigh,
Essex SS6 8TH. I was in my element sifting through her gorgeous collection. I purchased some pieces to match a collection I had previously started of Royal Albert, ‘Old Country Roses’, as well as being inspired to try something
new. I am a bit cranky and wanted something a bit different. Theresa was brilliant. She listened to my idea and
agreed she’d have a go. Guess what! She pulled it off and its now on her home page as a new concept
(Vintage Cake Stand with Scented Candle Cup on Top). I can’t wait to collect my goodies!’
Pauline, Rawreth, Essex, March 28th 2016
‘I was so glad to find the CakeHole, Rayleigh. Theresa was friendly, helpful, knowledgable and prompt with
the delivery of my cake stand fitting. I had lost the Vintage fittings to my Mother’s cake stand and Theresa found
me some older fittings of the right size to fit the smaller holes. I’m looking forward to visiting her china emporium!’
Sue, Orpington, February 16
‘I bought a rose-printed Vintage tea set and cake stand ( Alfred Meakin England + Jarolina Poland fine bone china)
a few days ago and when it was hand-delivered by Theresa, I fell even more in love with it! It’s perfect for my
house in the future with my partner and I can’t wait to use it for my ‘gluten-free’ tea parties. I will definitely
be keeping my eye out for more little bits from ‘The CakeHole, Rayleigh, Essex’ and probably get some bits in the
future for my wedding. I would recommend to my friends. Xx’
Hayley, Canvey Island, Essex, November 15
‘ I had a 2-tier cake plate that was missing the top tier. As I could not find this service anywhere else,
I contacted Theresa and was so pleased to find that she was so friendly and ready to help in finding a plate to
match. I was contacted through the whole process as she drilled the hole for me and sent through the post.
She also provided extra washers and advice for the best fit. The finished cake plate looks so beautiful and unique,
all thanks to Theresa and her fantastic service’.
Marie, St. Neots, November 15
‘After a few failed attempts at drilling holes in plates following YouTube tutorials, I found Theresa’s CakeHole
web site and now have 15 items with perfectly drilled holes. Theresa has thought of everything to help you do it yourself. I am just about to order more cake stand fittings and some stabilising plastic things to put on the
bottom of the plates (No More Wobbles!). There is no need to look anywhere else. Excellent!’
Lorraine, Bedfordshire, July 15
‘Private purchase of china from “cakehole” Theresa was more than helpful. Bought plates,bowls, gravy boat
and a replacement mug (free) one chipped in original order. Everything arrived very promptly, in just two days – beautifully bubble wrapped and everything perfect. Excellent Service.’
Susan, Cowes, Isle of Wight, June 15
‘Visited Theresa today and got the most fabulous sewing machine table for my garden. It was beautiful,
just as described and Theresa was very helpful. She gave me excellent directions to find her and then helped
me load the table into my Ka, a good fit! Would recommend highly.’
Nicola, Felixstowe, June 15
‘Visited Theresa’s emporium today, what a lovely lady and such lovely service, so much vintage china to choose
from plus all her other items to buy, and what great prices, thank you Theresa.’
Christina, Brentwood, Essex May 15
‘I have just received my first order from Theresa, I shall definitely being buying from
www.cakeholechinaandstands.co.uk again, great service and value all round, even got follow up emails to
check that all was fine and that order had been received, Thank you.’
Tina, Brentwood, Essex May 15
‘Such an excellent and personal service. Delighted to deal with Theresa. The tea set that I bought from her,
on line was utterly beautiful. It arrived to me in one piece and was packed to perfection. Fair prices. I will be back for more. Thank you Theresa and keep up the good work. God bless.’
Chris, Galway, Ireland March 15
‘I went to Theresa’s charity demonstration event of how to make a cake stand and scented candle cups early
2015 and had such a fab time, her knowledge is second to none, and we had a fun, informative and productive day, where I came home with lots of goodies, some bought and some given as part of the day, thank you so much x’
Leigh, Essex February 15
‘The most personal online service imaginable. My enquiry was immediately answered with a friendly phone call.
My tea set the turned up within 3 days, in excellent condition and lovingly wrapped. A highly recommended place
to buy from…just keeping our eyes open for a matching sugar bowl, which i have every confidence in
Theresa to find – all at a reasonable and fair price…..thank you!!!’
Charlotte, Shrewsbury January 15
‘Theresa goes the extra mile, providing superb quality fittings, and a friendly guiding hand. She is very
knowledgeable and talented. Any questions are always answered very quickly, and advice given if needed.
I found her on line shop by chance whilst searching for fittings, and have ordered several times, and will
continue to do so in the future. Thank you Theresa, you are the best.’
Sue, Portsmouth December 14
‘We ordered several handle fittings and they all arrived two days after we placed the order.
I called Theresa for advice and she helped me to pick out the best fittings for the project that I was completing.
I would like to say a big thank you for all the advice and help. I would use her service again and will definitely recommend this website and business to friends and give it a 5/5 rating. Excellent!!!’
Beth, Cumbria October 14
‘Having been given a 3 tiered cake stand by my parents which had been a wedding present to them in 1965,
we contacted Theresa as the fixings were nowhere to be found. We ordered some, which turned up the next day.
We then found the holes on 2 of the plates were too small, so my Dad contacted Theresa again who gave us
loads of good advice, and sent us one of her drill bits. Actually she sent 2 as the first one got lost in the post!
Free of charge! The result was 2 successfully drilled holes. Highly recommended. Very helpful and would definitely
use again.’
Karen, Norwich, October 14
‘I bought 20 fittings off ebay thinking I was getting good value and they were useless and took ages to arrive –
then I found The CakeHole and Theresa. She emailed me back within an hour of my enquiry and then she phoned
me to give advice and sort out what I needed and gave me discount on postage and fittings and I received my order
in two days. I was so thrilled as she gave me full instructions and free no wobbles things and an accurate template to find the centre of my plates. I have phoned her several times to give me more advice and she always answers and
solves my problems in a practical fashion as she makes cake stands herself. Lovely lady and great quality fittings of
such variety. x’
Margaret, Kent, October 14
‘Fantastic service provided by Theresa. Made an order on Tuesday and received it on Wednesday (Scotland) Before ordering Theresa called me to discuss what it was that I needed then e-mailed me examples. A thoroughly positive experience which I will be only too happy to recommend. Thank you Theresa.’
Ann, Elderslie, Scotland, September 14
‘I wanted a special cake stand for my Mother and I found the exact plates to match a Vintage tea set that she
cherished in Theresa’s CakeHole Emporium (Aladdin’s Cave). Theresa drilled them and gave me the choice of
handle fittings to match with the plates! The finished cake stand was done and gift wrapped within one day and
it only cost me £14.99. I am coming back for more to give as presents. Thank you T’
Anne, Essex, August 14
‘Fantastic service and what a lovely helpful lady. I rang on Wednesday and received my order Thursday – you can’t
get better than that. I lead a craft group in my WI making a variety of items to raise funds for our chosen good cause.
I now have another 6 lovely cake stands to sell at our summer Fayre on Saturday. Thankyou Theresa a pleasure to do business with you and I shall be back.’
Sally, Kent, June 14
“I run a small London based charity shop and we get lots of mismatched plates etc. – so I thought I’d try my hand at making cake stands to make more money for our charity. Theresa’s service was so fast and completely personal and
so experienced. She gave lots of free advice and support even on a Bank Holiday! Highly recommended!”
Gill, London, May 14
“I have recently started to make tiered cake stands to raise money for Kidney Research UK and originally contacted
The Cakehole website to try to find good quality cake stand fittings, having been disappointed with my first two suppliers. This chance contact has not only led to me finding top rate, sturdy cake stand fittings that are beautifully packed and quickly delivered but also the expert advice and generous support of Theresa Egan. As a result My latest cake stands no longer bend under the weight of my fairy cakes and through the help of Theresa and her excellent website they are perfectly finished and mostly without wobbles! Thank you.”
Jeanette, Sandbach, Feb 14
“I have been very happy with the quality of the goods and the speed of service and delivery. I would definitely recommend The Cakehole to others and of course order again.”
Diana, London, Nov 13
“As a very New Concern I could not have achieved what I have without all the advice and kindness shown by Theresa, The Cakehole has been a wonderful supplier of fittings, Vintage Crockery etc., and the precision in her posting and packaging is to perfection, also Theresa’s pricing is excellent, but most of all, we have now struck up a great friendship. Thanks “T” for everything.”
Manor Ceramics, Jersey Channel Islands
“I bought a 3 tier cake stand recently from The Cakehole as a birthday present for my sister. I was initially worried that such a delicate item could arrive damaged in the post. However, I was very pleased with the amount of care that Theresa had been taken to prevent breakage. I would definitely recommend The Cakehole. My sister loves her cake stand and has used it already”
Dave, Birmingham
“Visited Theresa’s home emporium in Rayleigh and she made me a beautiful set of cake stands for my wedding. She also lent me lots of tea sets for our reception.”
Rachel, Leigh-on-Sea
“Myott & Sons Art Deco Englands Countryside – Serving Dish – Perfect Condition – Arrived in next to no time -Couldn’t have done a better job had I went to England and picked it up myself, Five star service. I contacted Theresa via the Cakehole as she was showing some Myott collectables and then found out she had the complete set – she seems to have loads of art deco too and collectables. She was able to show me photos and give very cheap prices.”
Rick, Sydney, Australia
If you would like to leave your own personal testimonial,
I would be grateful for your comments below.
